The Energy Industry's First AI Powered
Owner Relations CRM
Built for Operators. Powered by AI. Perfected by Humans.
Centralized View
See everything known about an owner with our Owner Manager. Find any owner by their owner number and see payment history, documents, wells, cases, notes and so much more.
This is the view into your owners you wish you always had!
Cost Savings
Additionally, our AI-powered 24/7 support ensures that expert assistance is always available. The combination of AI-driven insights and human touch provides continuous help, rapid issue resolution, and minimizes customer contacts that require human intervention, further enhancing your cost savings and productivity.
Owner Relations
CRM capabilities
The Owner Relations CRM is a suite of tools designed for daily operations, ensuring that all aspects of owner management are handled efficiently and securely. It features robust case management, workflow automation, and document collection to streamline processes, improve team collaboration, and ensure compliance.
Case Management
The platform offers robust case management tools that streamline the tracking and organization of cases managed by the team. Users can manage assignments, documents, and communications in one centralized interface, resulting in improved efficiency, reduction in response times and an excellent owner experience.
Workflow Automation
MineralAnswer's customizable workflows allow users to automate repetitive tasks and ensure that each process is followed precisely. Workflows enhance speed to resolution, team collaboration and ensures consistency with each support case.
Document Collection
We've simplified and automated the gathering and management of critical documents you may need to service your owners and vendors. We drastically reduced the amount of time you'll spend getting the necessary documents to so you can close cases faster.
Identity Verification
We take security seriously, and have built the first in the industry secure identity verification system. This ensures you are working with the correct person and that they are who they claim to be. This reduces the risk of fraud substantially enables the user to self-manage their own information.
Help Articles / Videos
We provide an extensive library of articles and videos to help users take advantage of our platform and understand how to use it. These resources are regularly updated to ensure users have access to information so they can accomplish what they need without having to contact owner relations.
Performance Reports
The Reports dashboard provides a clear overview of the owner relations customer support statistics. Things like time to first contact, time to close, and time to resolution, just to name a few. These metrics can be segmented by support agent, so you can assess individual performance across your team.
The MineralAnswers.com
Secure Cloud Platform
MineralAnswers.com is the only secure, AI-powered platform for payments, hosting, and support, providing advanced identity verification, document management, and data digitization to streamline operations, reduce costs, and enhance owner experiences in the oil and gas industry.
More about the platform